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Our main goal is to serve our customers all over the world - for best service and correct handle orders we offer few
common simply rules that can help you and us to save time and avoid mistakes.
Return Policy:Unused Lada Niva parts in their original packaging may be returned within 4 weeks of order
delivery.Only the cost of the Lada parts will be credited minus a 20% but not less $10 restocking fee.
In case if shipping was included in Lada Niva parts price,shipping charge are not refundable.Also,we do not provide
refunds for Lada and Niva parts orders with amount less $20.00 with or without shipping.
Shipping charges are not refundable,if Lada parts was shipped for free these charges will be deducted as well,
but not less $10.Discontinued items, special purchase, and gift with purchase items are NON refundable.
If your package has been sent back undeliverable or order is cancelled after it has shipped it will be
subject to rules of return policy and no refund until Lada parts returned to us unopened and in
resaleable condition.
We
have few types of Lada parts delivery type:
1)By regular Russian State Air Mail
2)By regular State Mail
3)By EMS Mail service
4)Other poste companys like DHL,UPS
5)Containers by sea
4)Air shipping via third shipping companys.
Normal delivery time for regular russian state Airmail.
| Countries |
Shipping Time |
Shipping Costs |
| USA, Canada |
10-15 days |
From $9 per 1 Kg |
| Europe |
5-15 days |
From $9 per 1 Kg |
| Other countries |
10-30 days |
From $9 per 1 Kg |
After we handle your request shipping price will be included into the
total order cost (bill) in confirmation letter.All international orders
are shipped by DHL, EMS, UPS or Federal Express (FedEx) or other shipping
companys paid by customers.Our Lada parts store cannot be held responsible
for any delays caused by chosen delivery company.Orders ship approximately
2-3 business days after payment.You will be notified of the exact delivery
dates by e-mail, fax, or telephone.Domestic shipments to ex-USSR countrys
are also made by State Airmail poste. As a rule, for international orders
we use russian State Poste (cheapest) delivery service.
We can't provide you all information for shipping price online - it
depends on parcel weight and point of destination.Basic prices for shipping
by Russian State poste is following:
Pack (petit paquet) up to 1 kg (1000 gms or 2.2 pnd) - USD 10.00
Pack (petit paquet) up to 2 kg (2000 gms or 4.5 pnd) - USD 20.00
Parcel up to 20 kg - (USD 20.00 + USD 5.00) per 1 kg.
Parcel by Airmail up to 20 kg - (USD 20.00 + USD 7.00) per 1 kg.
Note: Italy ,Ireland and some other countrys have limit for packs
(petit paquets) weight - 1 kg.
Note: Body parts with dimensions 50x90x90 Cm ( more 2x2x3 feet
) or weight more 30 Kg (Appr. 50 pnd) may be sent ONLY via commercial
poste (EMS,UPS,DHL). Some countrys have even less limits for weight
and dimensions - contact us before make order for this parts. Lada Niva
parts will be shipped within 72 hours unless they are special orders
for which we will notify you of an expected ship date.
Our Niva and Lada parts shop reserves the right to cancel any transaction it feels does
not take into account our policies, Federal, or State laws. We guarantees your satisfaction. Customers can return
Lada parts within 15 days if not 100% satisfied. Please contact us first before doing so.
Our Lada Niva parts shop uses the latest security technology for secure online transactions.
We use Secure Socket Layer (SSL) servers when transferring data and only after it has been encrypted for
your protection. All personal information in our store will be treated according to the International Privacy Laws.
The data could not be disclosed to the third parties.
By placing an order for Lada parts online with ladaparts.ru Samara Lada parts shop you are
stating that you are 18 years of age or older.
In order to assure proper of Customer Service and smooth processing, our Lada Niva parts online shop
support service may need to contact customers regarding their orders or correct info on Lada Niva parts numbers or amount.
Therefore ,our Lada parts service require that customers provide current phone and e-mail addresses.
We do not use this information for any other reason than to assure proper delivery of the ordered Lada
and Niva parts or any other products, and never sell or share this info. Orders that are placed with incorrect
contact information or Lada Niva parts data may be canceled.
When you order parts online with us ,the security of your information, transactions, and money is the core of our
business and our top priority at
ural-lada.com Lada Niva parts shop.Our billing system automatically encrypts your confidential
information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption
key length of 128-bits (the highest level commercially available). Before you even register or log in to our site,
our server checks that you're using an approved browser - one that uses SSL 3.0 or higher.
Once your information reaches us, it resides on a server that is heavily guarded both physically and electronically.
Our servers sit behind an electronic firewall and are not directly connected to the Internet, so your private
information is available only to authorized computers.Order parts online never been safe - feel free to enjoy us.
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